Frequently asked questions…
Below you will find answers to most questions. However, if we have missed anything, please do not hesitate to get in touch.
Can I arrange a viewing?
Absolutely, we encourage anyone interested in using the centre to start by arranging a viewing. This is a great opportunity to not only see the rooms along with the other centre facilities but to also discuss your requirements and the support we can provide.
Viewings are arranged in discussion with yourself and can be done both during normal office hours our outside of this, they can be undertaken both during the working week or at the weekend.
Simply click the ‘Arrange Viewing’ button and we will contact you to get something arranged as quickly as possible.
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How Do I Register to Use the Centre?
In the first instance, we ask anyone interested in working from the centre to complete a very simple registration form. The form itself asks for your details and a list of the services you provide. In submitting the form, we also ask you to provide proof of accreditation, insurance, and membership in professional bodies.
Once the form and supporting documents have been submitted, we will send you the room use agreement with the accompanying booking policy and code of conduct.
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Do I Need A DBS Check?
The registration form does ask, ‘Will you will be working with children and/or venerable adults?’ If so, then YES you will need to supply an up-to-date DBS check.
Viewings are arranged in discussion with yourself and can be done both during regular office hours or outside of this, they can be undertaken both during the working week or at the weekend.
Simply click the ‘Arrange Viewing’ button and we will contact you to arrange something as quickly as possible.
How Are Rooms Booked?
We use an online diary system, giving you the flexibility to both view availability and book the rooms you want when you want them.
Can I cancel a Booking?
You can cancel a booking up to 24 hours in advance without charge, after that point the booking cannot be updated/changed and has to be paid in full.
How Do I Access The centre?
You will be provided with a set of keys and access codes for the building.
How are The Rooms Charged?
Individual Therapy Sessions:
|
Hourly Rate |
£10.00 |
|
Block Booking (Max 8 consecutive hours) |
£50.00 |
|
Full Day (Max 12 consecutive hours) |
£70.00 |
Group/Training
|
Hourly Rate |
£20.00 |
|
Block Booking (Max 8 consecutive hours) |
£100.00 |
|
Full Day (Max 12 consecutive hours) |
£140.00 |
We ask that payment be made by bank transfer within 24 hours on the appointment. Once payment is received, we then issue a receipt for your records.
Is There Free Parking?
There is free parking immediately outside the centre with on-street parking readily accessible if required.
Is There Wi-Fi and Internet Access?
The centre is equipped with Wi-Fi, equally each of the rooms has its own computer providing internet access, use of Microsoft Office, Web camera and on-line meeting applications such as Teams, Skype and Zoom.